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Then you’ve come to the right place. Read on for our FAQs, and if you still can't find your answer you can ask us directly instead.


COVID-19 & Your Pet

Can my pet catch coronavirus?

Based on current information, it’s very unlikely. Research shows that dogs and cats are not infected easily with this virus, and there’s no evidence that they can transmit the virus to people or other pets at home.

How can I protect my pet from getting coronavirus?

Can my pet carry the virus in its fur?

Do you recommend my pet wears a mask?

Can I still take care of my pet if I am sick?

Is there a risk my pet could get coronavirus from your food?

Are the locations where you source your ingredients from safe for pets to eat?

I can’t find my usual food in any shops, what’s happened?

I can’t get my usual food. Is it okay for me to switch diet?

I’m worried about my personal situation and not being able to get enough food for my pet – what do you suggest?

General Questions

What are the solutions to scratching problems? What are they?

One is training, which is primarily for kittens. When somebody brings us a kitten, that’s one of the things we talk about - how to train them to use a scratching post. It’s very effective. But it’s much less successful with adult cats. There are also those vinyl nail caps for cats (aka soft claws). They can be used successfully. The caps are put on with surgical adhesive and the cats usually get used to them within a day or two. They last about a month. They’re especially good for cats that need to be kept indoors for a short period of time. 

But it can be done long-term if done properly. Trimming nails, if you do it weekly, can help if the problem is scratching people, but it won’t stop a cat from damaging furniture.

Are there good reasons to declaw a cat?

How do I keep my kitten from becoming a finicky eater?

How long can my cat go without eating before I should worry?

Why does my cat like something one day and then won’t eat it the next?

How do I introduce a new recipe or variety to my cat?

Why does my cat sometimes refuse to eat their food?

Should I reduce my cat's main meal if I give them treats?

Do you offer samples?

Can I audition my cat to be a star in your advertising?

Product Information

What is the proper way to store WHISKAS® Cat Food?

We recommend storing dry, or unopened wet WHISKAS® Cat Food products in a cool dry place, not subject to extreme hot or cold temperatures. Our dry products should not be stored in areas of humidity (washer, dryer, refrigerator, etc.) or near odorous materials (detergent, fertilizer, etc.). If possible, store our dry products in a plastic container (keep the product in the bag with top folded closed for best storage).

Can I feed the product after the Best Before date?

Does WHISKAS® Wet Cat Food need to be refrigerated after opening?

How can I tell if my wet or dry products are getting past shelf life?

Does WHISKAS® support suppliers that use slave labour?

Where does WHISKAS® stand on sustainable sourcing of fish?

Is it OK to feed my kitten adult food?

Feeding Guidelines

Can my kitten eat WHISKAS® Dry Adult Food?

No. Our WHISKAS® Adult Dry Cat Food has been formulated to meet the nutritional levels established by the AAFCO Cat Food Nutrient Profiles for adult cat maintenance only. We have a kitten formula in our dry line (WHISKAS® Kitten with Chicken) that delivers great taste and that is specially formulated to meet the nutritional levels established by the AAFCO Cat Food Nutrient Profiles for All Life Stages.

Can WHISKAS® Milk Plus be used as a replacement for mother’s milk?

How much wet food to dry food should I feed my cat?

How many calories are in WHISKAS® Cat Food?

My dog likes your WHISKAS® Cat Food — is it ok for him to eat it, too?

How much food should I feed my cat?

Feeding Behavior

How do I transition from my previous food to your food?

Gradually introduce the new WHISKAS® Dry Food over a 7 day period to avoid digestive upsets. Reduce the current food and increase WHISKAS® Dry until you are feeding it exclusively.

  • Day 1-2 75% CURRENT 25% NEW
  • Day 3-4 50% CURRENT 50% NEW
  • Day 5-6 25% CURRENT 75% NEW
  • Day 7+ 100% NEW

My cat doesn’t chew your kibble, she just swallows it. Is that okay?


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